Returns & Exchanges

At Creative Brick Builders, we want you to be completely satisfied with your fashion-forward purchases, which is why we offer a 30-day window for hassle-free returns on all unworn items. If your new look doesn't fit or feel right, our simple exchange process ensures you find the perfect piece for your wardrobe.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the original items with all tags attached back into the shipping box and include the printed return authorization slip inside.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.